Even though domestic airlines seem to be cramming us in like sardines and charging us for meals and baggage these days some long haul carriers are focusing on passenger comfort. Now you don’t have to fly business or First anymore to enjoy more space and better food. One such airline is Air New Zealand and this all started when they launched their Premium Economy fares which offered better seats with more pitch and better food a few years back. Because these seats were often the first to sell out on their flights they have expanded on it. There are now more premium economy seats on more of their flights and on the new Boeing 777’s they have introduced the new Space Seat in Premium Economy.
The Space Seat offers allot more personal space, 50% more than regular economy. It provides lots of personal storage for small electronics, a table between the seats that can be lowered to make room for your feet if you want to curl up. It even has a bean bag foot rest that cuddles your feet during the flight. The seat in front of you does not recline so your space is not imposed on like the traditional economy seats. Because of the orientation of the seats (they are angled) no more getting out of your seat to let the inside person out to go to the washroom. And, no more praying for the person seated on the aisle next to you to wake up so you can go to the washroom. The Inner Space Seat is ideal for couples and the Outer Space Seat for those travelling on their own. Premium Economy comes in less than half the cost of Business Premier. My advice on booking Premium Economy is don’t delay these seats are very popular and sell out quickly.
Air New Zealand didn’t stop there though they wanted something that could work for families or for those couples who really wanted to cuddle at 35,000 ft over the South Pacific Ocean. They’ve introduce Sky Couch otherwise known as “Cuddle Class”. Basically it is three Economy seats together that have foot rests that fold upwards level with the seat and flush to the back of the seat in front of you. The armrests lift into the back of seat making a flat bed, voila Cuddle Class! This works great for a parent with 2 small kids; they have room to spread out their coloring books and stuff toys. And when it comes to nap time mom or dad does not have to sacrifice their lap to the much desired sleeping child. Please note the Sky Couch is not offered on all of Air New Zealand’s aircraft, it is currently only on the B-777-300ER which operates between Los Angeles and Auckland.
A short video on the Space Seat and Sky Couch, http://youtu.be/P4AC2CFDrnM
And by the way, Air New Zealand’s Sky Couch Economy seat has won the Aviation category in Conde Nast Traveller’s 2011 Innovation and Design Awards.
Quite frankly I think Air New Zealand should have won an award for “Most Fun Safety Video” featuring the one and only Richard Simmons!
Denise Gushue – CTC
e. denise.gushue@gmail.com
Here I am trying out the new Space Seat with Sarwan Singh, Director of Sales for the Langham Hotel, Auckland.
Wednesday, May 18, 2011
Tuesday, May 17, 2011
The Miracle of Flight!
Do you ever wonder about how amazing it is that we travel by plane to places all over the world in less than a day and hundred years ago it would of taken us anywhere from a week to a month to cover that same distance?
I just recently went to a travel conference for those who sell New Zealand in Seattle and one of the highlights was a visit to the Boeing plant in Everett, WA. We got to visit the assembly line of the 747-8 which now back in production, the 777 and the brand new 787.
It really blew me away to see the sheer scale of the assembly line which is in constant motion at a very slow rate of something like an inch every 2 minutes or so. These aircraft consist of millions of parts and lots of attention to detail is needed to assemble them. I wonder if in 1915 when William E. Boeing first started building his float planes in a boat house on Lake Union, Seattle did he ever imagine that now in 2011 his company would own the largest building by volume in the world and would produce some of the most innovative aircraft that the world has ever seen.
One such aircraft is the new 787 or Dreamliner which is not made of primarily of aluminum but a composite material which makes for a simpler structure, is lighter and reduces fuel usage. It also has a new wing design which makes it more aerodynamic, faster and more fuel efficient. This new wing design also allows passengers a smoother ride. This is an aircraft built with the comfort of the passenger in mind with full spectrum LED lighting that adjusts for work, leisure and rest. The windows are 65% larger and you can darken or lighten your window with the touch of a control. The new state of the art filtration system also removes bacteria, viruses, fungi, irritants, odors and gaseous contaminants making for less headaches, dryness and eye irritation.
These aircraft are really our modern day wonders of the world, not unlike the engineering genius and precision of the pyramids we marvel over! This really struck me on my flight home to Ottawa from Seattle as we flew amongst the clouds with unseemly little effort while the sun was setting behind us and the glow of city lights shone before us, all I could think is it’s a miracle!
Scientific American was real spot on with this quote.
To affirm that the airplane is going to revolutionize the future is to be guilty of the wildest exaggeration.
-- Scientific American, 1910
Denise Gushue – CTC
e. denise.gushue@gmail.com
I just recently went to a travel conference for those who sell New Zealand in Seattle and one of the highlights was a visit to the Boeing plant in Everett, WA. We got to visit the assembly line of the 747-8 which now back in production, the 777 and the brand new 787.
It really blew me away to see the sheer scale of the assembly line which is in constant motion at a very slow rate of something like an inch every 2 minutes or so. These aircraft consist of millions of parts and lots of attention to detail is needed to assemble them. I wonder if in 1915 when William E. Boeing first started building his float planes in a boat house on Lake Union, Seattle did he ever imagine that now in 2011 his company would own the largest building by volume in the world and would produce some of the most innovative aircraft that the world has ever seen.
One such aircraft is the new 787 or Dreamliner which is not made of primarily of aluminum but a composite material which makes for a simpler structure, is lighter and reduces fuel usage. It also has a new wing design which makes it more aerodynamic, faster and more fuel efficient. This new wing design also allows passengers a smoother ride. This is an aircraft built with the comfort of the passenger in mind with full spectrum LED lighting that adjusts for work, leisure and rest. The windows are 65% larger and you can darken or lighten your window with the touch of a control. The new state of the art filtration system also removes bacteria, viruses, fungi, irritants, odors and gaseous contaminants making for less headaches, dryness and eye irritation.
These aircraft are really our modern day wonders of the world, not unlike the engineering genius and precision of the pyramids we marvel over! This really struck me on my flight home to Ottawa from Seattle as we flew amongst the clouds with unseemly little effort while the sun was setting behind us and the glow of city lights shone before us, all I could think is it’s a miracle!
Scientific American was real spot on with this quote.
To affirm that the airplane is going to revolutionize the future is to be guilty of the wildest exaggeration.
-- Scientific American, 1910
Denise Gushue – CTC
e. denise.gushue@gmail.com
Wednesday, March 30, 2011
Why would I use a travel agent when I can book it online?
I guess coming from a background where I was taught that it was considered bragging to “toot your own horn” makes it difficult for me sometimes when asked the question “why would I book it with a travel agent when I can book it online?” But in my day to day activities of being a travel agent I come across many good reasons to do this.
Here is one example why it is a good reason to book with a travel agent. I recently had clients booked to go to Quito, Ecuador with American Airlines from Montreal via Miami and then onto to Quito. Before they left I gave them a call and told them to let me know if they needed anything while en-route or at destination, either by email or phone.
The day of their departure I got an email from my clients who were at the Montreal airport saying that there has been a fire at the Miami airport and that the first flight to Miami was cancelled but theirs was still OK. So I decide I should check this out myself and soon find out that theirs had also been cancelled and it looked like most everything else into Miami had been too. So I email them back as they have not been told this yet by the airline staff and tell them that I was calling AA to find out what was going on with the flights. While on hold I looked up to see what alternative routes were available to get them to Quito, I found a great alternative that was via Atlanta. I emailed them back and told them if they did get to speak to an AA representative that these are the flights they needed to be re-accommodated on. I soon get a call from the client (meanwhile I’m still on hold with AA’s reservations) saying they did find someone and they gave them the alternative flight numbers and they were now rebooked on them. My clients made it to Quito that evening while others waited at the airport only to experience further delays and cancellations.
This is the value in booking with a travel agent, you have someone to call when something goes wrong! The internet does not provide this!
Lesson to myself: There is nothing wrong with tooting your own horn if you have a proven track record.
Some good tips when things go wrong are:
1. Have your agent’s phone number and email address handy.
2. Have your travel insurance number emergency number handy. Most insurance company’s offer travel assistance when things get delayed or cancelled. And if you do incur expenses due to delays or cancellations keep all your receipts.
3. Always ensure the airline agent is aware of your final destination, so they can re-accommodate for any possible misconnects.
4. If there are many people trying to be rebooked by one sole airline agent you could always phone the airlines 1-800 number and get the reservations department to help out with alternative flights.
Remember when booking travel you should look at the overall value of the trip. Having a good travel agent you can contact while travelling when things go wrong can really make or break your overall travel experience.
Here is one example why it is a good reason to book with a travel agent. I recently had clients booked to go to Quito, Ecuador with American Airlines from Montreal via Miami and then onto to Quito. Before they left I gave them a call and told them to let me know if they needed anything while en-route or at destination, either by email or phone.
The day of their departure I got an email from my clients who were at the Montreal airport saying that there has been a fire at the Miami airport and that the first flight to Miami was cancelled but theirs was still OK. So I decide I should check this out myself and soon find out that theirs had also been cancelled and it looked like most everything else into Miami had been too. So I email them back as they have not been told this yet by the airline staff and tell them that I was calling AA to find out what was going on with the flights. While on hold I looked up to see what alternative routes were available to get them to Quito, I found a great alternative that was via Atlanta. I emailed them back and told them if they did get to speak to an AA representative that these are the flights they needed to be re-accommodated on. I soon get a call from the client (meanwhile I’m still on hold with AA’s reservations) saying they did find someone and they gave them the alternative flight numbers and they were now rebooked on them. My clients made it to Quito that evening while others waited at the airport only to experience further delays and cancellations.
This is the value in booking with a travel agent, you have someone to call when something goes wrong! The internet does not provide this!
Lesson to myself: There is nothing wrong with tooting your own horn if you have a proven track record.
Some good tips when things go wrong are:
1. Have your agent’s phone number and email address handy.
2. Have your travel insurance number emergency number handy. Most insurance company’s offer travel assistance when things get delayed or cancelled. And if you do incur expenses due to delays or cancellations keep all your receipts.
3. Always ensure the airline agent is aware of your final destination, so they can re-accommodate for any possible misconnects.
4. If there are many people trying to be rebooked by one sole airline agent you could always phone the airlines 1-800 number and get the reservations department to help out with alternative flights.
Remember when booking travel you should look at the overall value of the trip. Having a good travel agent you can contact while travelling when things go wrong can really make or break your overall travel experience.
Friday, August 20, 2010
Newfoundland, Land of History and Fun!
This summer my husband, 2 kids, my mom and my nephew, and I went to Newfoundland to visit family. We focused on the Deer Lake/Corner Brook region, Gros Morne and the Northern Peninsula as this is where our respective families are from.
We had some things on our list that we wanted to do and we managed to do most with the exception of one. The first thing we checked of is trout fishing; we first purchased a recreational licence and put all the family members on it. As we had brought our fishing rods all we had to do was find a pond or brook and this was easy! Ponds and brooks are plentiful in Newfoundland and are pristine and usually you are the only ones there. The kids loved it even though only one very tiny trout and 2 fresh water clams were caught. Just remember bring a change of clothes and some towels if travelling with kids as it usually ends up with a swim or a splash in the water.
Next we went zip lining over Steady Brook Falls near Marble Mountain, the ski hill near Corner Brook. The kids loved the adrenaline rush and the view while zip lining over the falls was amazing!!
The highlight I think for all of us was L’anse Aux Meadows another UNESCO World Heritage site, where the Vikings had settled for a short time in the 11th century. There is an interpretation centre and traditional sod house with Vikings, who tell you about what Viking daily life was like so many years ago. The inside of the sod house is comfortable and cozy with furs you can sit on and a fire to warm you while you listen to the stories of Bjorn the Beautiful. This is a real family pleaser!
We had some things on our list that we wanted to do and we managed to do most with the exception of one. The first thing we checked of is trout fishing; we first purchased a recreational licence and put all the family members on it. As we had brought our fishing rods all we had to do was find a pond or brook and this was easy! Ponds and brooks are plentiful in Newfoundland and are pristine and usually you are the only ones there. The kids loved it even though only one very tiny trout and 2 fresh water clams were caught. Just remember bring a change of clothes and some towels if travelling with kids as it usually ends up with a swim or a splash in the water.
Next we went zip lining over Steady Brook Falls near Marble Mountain, the ski hill near Corner Brook. The kids loved the adrenaline rush and the view while zip lining over the falls was amazing!!
As we travelled down the Northern Peninsula we decided to hike Gros Morne Mountain, the tallest mountain in Newfoundland at 806 metres. Gros Morne is the name sake of Gros Morne National Park and is a UNESCO World Heritage site. This is a strenuous hike and you need to be well prepared to do it, with lots of water, snacks, good boots and appropriate clothing as the weather can change quickly. The hike is 16KM and should take about 8 hours if you are in good shape, longer if you are not. The hike is well worth it because the views are amazing!
As we went further down the Northern peninsula we went to see the Underground Salmon Pools in Roddickton , this is a hidden gem! It involves a short boardwalk into a river that disappears into limestone caverns and reappears further down only to disappear again underground. There are salmon in this river and you can often see the salmon in the pool just before they go through the limestone caverns. The walk through the forest is magical with its ferns and black spruce that seem to grow out of and around boulders, you half expect to see a fairy but you would be more likely to see a moose.
We went to see Grenfell House in St. Anthony where Sir Wilfred Grenfell was based and implemented his medical missionary in 1893 that served that area and the Labrador coast. There is an interpretation centre there, with a great gift shop with traditional Newfoundland hooked rugs. It really is worth a visit; I’ve been there at least 3 times and never bore of it.
Overall Newfoundland is a wonderful family destination or for those that love the outdoors. The scenery is stunning, it is rich in history and there are no crowds! The most important travel tip I can give about traveling to Newfoundland is to book early as flights, cars and accommodations are limited and book up quickly during their short summer season.
Please feel free contact me about your next adventure by email at denise.gushue@gmail.com.
Wednesday, April 28, 2010
A VOYAGE TO THE GALAPAGOS
I was recently was lucky enough to get the opportunity to go to the Galapagos Islands and hoped that I would feel the same sense of discovery and adventure that Charles Darwin did so many years ago. I was not disappointed!
The only way to really see the Galapagos is by boat, everyday was an adventure as we went from island to island. And with each island came a different landscape and a chance to encounter some of the wonderfully unique animals that can only be found in the Galapagos.
What struck me most about the Galapagos is that the wildlife seems to be totally oblivious to the fact that you are there which made for an incredible opportunity to view them in their natural habitat. The sea lions bask in the sun and frolic in the surf as you walk along the beach. Marine Iguanas lounge on the sand and on the black lava rock along the shore soaking up the sun.
Frigate Birds soar high above, some with their bright red throat sack fully inflated in hopes to attract a female to mate with. Pelicans could often be seen on our boat waiting for their moment to swoop down and get their catch of the day. Although, I didn’t see any green sea turtles on shore, their tracks back to the sea remained as evidence they were there. And of course the majestic Galapagos Tortoises, enormous land based herbivores that will probably outlive most human beings. There is something to be said for being a vegetarian and living life with just the shirt on your back!
The Galapagos is also known as the Enchanted Islands and I say that it is a well deserved name. Where else can you go that you have to share park benches with sea lions right in town!
"It appears to me that nothing can be more improving to a young naturalist than a journey in distant countries." - Charles Darwin, Voyage of the Beagle
Denise Gushue is a Certified Travel Counsellor in the Ottawa Region and can be reached by email at denise.gushue@gmail.com.
Friday, February 26, 2010
Family Travel Time
As a parent of a 5 and 8 year old I know it can be difficult spending quality time together as a family.
Everybody seems to have busy schedules and we all struggle to keep up. With this fast past life of commuting to work , dropping and picking up kids at daycare, appointments, grocery shopping and getting your kids to any after school activities - it doesn’t leave much time to bond as a family. We all manage to squeeze some sort of quality time in there but it is never enough.
As a travel agent, but also as a mom and wife, I recommend making the time to vacation together as a family. It is an invaluable way to re-connect. As we leave the computers and cell phones behind, we start to focus on each other.
As a travel agent, but also as a mom and wife, I recommend making the time to vacation together as a family. It is an invaluable way to re-connect. As we leave the computers and cell phones behind, we start to focus on each other.
Travelling is also a wonderful educational tool – not just for the kids, but also for you! While away you experience different cultures, languages, food, flora and fauna. You often try different activities while holidaying that take you out of your comfort zone. For instance, zip lining, horseback riding or snorkeling.
Last March my family and I took a trip to Costa Rica and as I planned everything, the kids and husband were full of excitement. As I was reading over our rather full itinerary one night, my 8 year old got a glimpse of it, horseback riding, canopy tours, river cruises and volcano viewing, and said, “do we have to do all that?”
Last March my family and I took a trip to Costa Rica and as I planned everything, the kids and husband were full of excitement. As I was reading over our rather full itinerary one night, my 8 year old got a glimpse of it, horseback riding, canopy tours, river cruises and volcano viewing, and said, “do we have to do all that?”
Some other great family vacation ideas that allow for quality time together are a Disney Cruise (consider the Mediterranean or Alaska), a New Zealand self drive and if you want to stick closer to home, why not Newfoundland, with whale and iceberg watching.
A good way to make it happen is to plan ahead. Start a vacation fund where you put some money away every month towards the trip. Often kids will be willing to sacrifice having less at Christmas if they know they are going to get that vacation. Book it in advance; often there are early booking bonuses that can lower the costs and booking it early ensures you get the trip you want, especially if you are planning it over busy travel times such as Christmas or March break. Even Newfoundland in the summer needs to be planned ahead, flights are limited and so are car rentals during the summer months. Most of all just do it!
As said by St. Augustine “The world is a book and those who do not travel read only one page”, so read that book together as a family. Explore the world and grow as a family!

Denise Gushue is a travel agent who works from her home in the Ottawa region and may be reached at denise.gushue@gmail.com.
Wednesday, January 21, 2009
My Quick but Sweet Trip to New Zealand!
Kia Ora!
(Welcome, hello, thank you or good bye in Maori)
I started my New Zealand experience in Los Angeles with the Kiwi Specialist Convention. One and a half days of fast pace seminars with Tourism New Zealand, a bevy of New Zealand Tour Operators, accommodations and attractions. The convention was great! I got to meet lots of interesting people and learned a wealth of information. Picked up allot of brochures and CDs (I hope my box shows up as I had to ship it home – it was too heavy to carry all the way to NZ). The food was great and of course there were the New Zealand wines.
After the convention I flew out that night with Air New Zealand on my trip provided by Goway. I had a great flight; Air New Zealand has a great entertainment system in Pacific Economy. You have your own personal screen on the seat back in front of you, where you can choose from many movie titles (adventure, comedy, drama, kids titles too!), games, and TV shows. I lucked out and got 3 seats to myself, however the arm rests do not go all the way up so it is next to impossible to be completely horizontal. After 12.5 hours of flying time, I arrived in Auckland at 6:30am. Changed some money and hopped on the Airbus (15.00NZD one way 13.00NZD with an Explore NZ Card, available to Kiwi Specialists) and went to my hotel, Sky City. Luckily enough they let me check in right away (Sky City was an “add on” to the Goway Fam). Great service, really nice room! The rooms are quite modern and very large, the hotel has a casino, many restaurants, including The Observatory which is located atop the Sky Tower (Auckland’s version of the CN Tower). By the way if the urge takes you, you can jump 192 metres to the ground from the top for 195.00NZD, a really fast way to spend your money in Auckland. I did not partake! However I did partake in the Pizza at the Rebo café, it was delicious! Thin crust with roasted pumpkin, feta cheese, olives and artichokes on one side and on the other I had manuka smoked chicken with sundried tomatoes. I couldn’t eat it all, I wonder if it is still in the fridge in my Sky City room?
A little information on Manuka, it is a native shrub in New Zealand and is a variety of tea tree. New Zealand produces a Manuka honey which is renowned for it’s healing qualities, it has been used topically on burn patients with great success and it is great on toast or in tea! For more information on Manuka honey go to www.comvita.com.
For my first day in Auckland I booked a half day Bush and Beach tour, Wilderness Experience (again I got a 50% discount with my Explore New Zealand card). This tour is was great and I can’t say enough about Dawn our tour leader. I was picked up at my hotel by Dawn and from there we left the city of Auckland with a quick stop along the way at a bakery for some meat pies and fresh sandwiches. Then we drove to the Arataki Visitor Centre where we had great views of the Tasman Sea and got to enjoy some Maori carvings. Then we drove onto Karekare beach where the movie “The Piano” was filmed. This involved a very windy, steep descent down on narrow road, we were fortunate not to meet the same fate as the truck that went over the edge a few weeks prior (the yellow tape still marked the place). But that was all worth it because the scenery makes you forget all that. We were first taken into see a lovely waterfall where you can swim in the pool below or climb the falls itself. Then onto Karekare beach, meeting along the way a few good looking guys with surf boards. The beach was next to empty just us and a couple other people, and no piano; this is no ordinary beach because the sand is black. Black from volcanic ash and so, so soft on the feet. The sand itself contains iron (which can be picked up with a magnet) and also titanium. When the sun hits it, it shimmers. At this point my shoes were off and my jet lag was a vague memory and of course I clicked off a few pictures.
Then back on the bus and onto another beach via a scenic drive, this beach was called Piha Beach, a very famous surfing beach. We viewed this beach from above and it was stunning! Then we stopped at a little park area where we had a “cuppa” Dawn brought out the tea and coffee and biscuits and I actually got to taste Manuka honey for the first time. After our tea we then took a little hike into the rain forest and looked at the native flora of New Zealand, of which 70% is native to New Zealand. We learned about the Ponga, which is fern but growing as large as trees. The Ponga’s fern fronds are silver on the underside, the silver fern is a symbol found repeatedly in NZ, and it is also the symbol of the “All Blacks”, New Zealand’s national rugby team. Another symbol from the Ponga is the “Koru”, the curled new growth of a fern frond (know to some as fiddle heads here in Canada). This symbol is found everywhere in New Zealand from Maori art to the symbol on the tail of Air New Zealand’s aircraft. Dawn told us about the Cabbage tree and how Captain Cook’s crew boiled it up to ward off scurvy. And of course the Kauri tree, which is the largest tree in the world, largest in girth. The largest remaining one is known as Tane Mahuta, with a girth of 4.4 metres, and is said to be 1250 years old and still growing, the oldest is Te Matua Ngahere – 'Father of the Forest' – which is estimated to be 2000 years old. Our tour then continued along a scenic drive where we stopped to see a baby Kauri tree, only 800 years old! These majestic trees were once logged for their timber and their gum was used for varnish. They are now protected.
Our tour then ended at our respective hotels in Auckland. It was a day well spent with our guide Dawn; you could tell how much she loved her job. Who wouldn’t love working in such a beautiful environment?
The next morning I was picked up by Wes from Great Sights and we made our way to Waitomo, to see the glow worm caves. The caves are formed from limestone and there is an underground river that runs though it. The glow worms are worms that live on the ceiling of the cave and form a sticky string that hangs from ceiling. These strings glow and insects are attracted to them and get stuck in the stickiness. But to view them in a completely dark environment it seems as though you are looking up at a starlight sky.
After, we stopped for lunch and then headed to Rotorua where I stayed at the Rydges hotel. A very nice hotel with thermally heated pool (Most of Rotorua is heated this way due to the geothermal activity in the area). The rooms are very large and have a separate room with a spa bath in it. They also have table and chairs and a balcony with a table and chairs, mine looked over the horse racetrack and towards Lake Rotorua.
Despite the rain that night I walked to the down town area about (15 minutes) and went first to a souvenir shop where I bought a few things and use the internet. It was much cheaper to use the internet here than at the hotel. I paid 3.00NZD for 30minutes and at the hotel it was a whopping 26.00NZD for 120 minutes.
Then, onto the Fat Dog Café. An eclectic restaurant where you order at the counter and your food is brought to your table. I had the Chicken Satay Kebabs, it was quite tasty and lots of it, and washed all down with a Black Mac (a NZ micro brewery style dark beer). And of course I finished up with a flat white (somewhat like a cappuccino done south pacific style); I can’t quite get my coffees to turn out the same. Dinner cost about 20.00NZD total, quite reasonable I thought.
The next morning I was picked up by Bruce from Great Sights and it looked like the rain was going to hold off. We first went to Te Puia where the Pohutu Geyser and other smaller geysers and pools of bubbling mud can be viewed. Unfortunately, the skies decided to open up and the rain came down and I didn’t get to see Pohutu’s 30 metre eruption. The tour only allowed for 1 hour here and I feel it wasn’t long enough because there was allot to see, especially if you are a photographer. To see the Pohutu geyser erupt go to www.tepuia.co.nz via webcam (do it late at night because it will be day there then.) If time allowed I would have gone back when the weather cleared.
Next we went to the Agrodome, where you can milk a cow, see a sheep being sheared, feed a lamb (I did), buy some possum fur and merino socks (I did, and they are great!). But the fun doesn’t stop there; you can do a tour of the farm, jump bungee style and swing for awhile, do a simulated free fall jump, take a Hydrojet ride or roll down a hill inside a big plastic beach ball (Zorbing). This is a day plus attraction an hour stop cannot possibly do it. To check out all the possibilities go to www.agrodome.co.nz .
Our Next stop was Rainbow Springs, a beautiful native forest setting with fresh water springs with trout. This is a very informative tour on the flora and fauna of NZ. They have bird aviaries and there is the Kiwi Encounter, where NZ’s flightless bird the Kiwi can be seen. It is very dark as the Kiwi is a nocturnal bird; you can see it rooting around with its long beak for insects inside the enclosure. Rainbow Springs participates in a program call “Operation Nest Egg” where they actually find Kiwi eggs in the wild, bring them there, incubate them and raise them till they are mature enough to fight off any predators. The Kiwi population has diminished due to dogs, cats, possums and stoats and is a protected species. To learn more about Rainbow Springs and the Kiwi Encounter go to www.rainbowsprings.co.nz .
My tour was at its’ end, I got dropped off at the Lakeside Café and had lunch with Bruce the driver from Great Sights. Turns out he and his wife have a B&B on the lake in Rotorua.
After that I wandered over to the Maori church, St. Faith’s, nearby to view the incredible Maori carvings located inside the church. The church is open to the public (no pictures inside) no admission and no crowds so you can stand in the church and absorb the history, faith and culture of the Maori people. There is also a little gift shop next to the church where you can purchase Maori art and crafts.
I had the rest of the afternoon to myself so I went back to the hotel had a flat white while waited for my laundry to be done. The washers and dryers are free for guests and it cost 2.00NZD for washing powder.
That night I was picked up by Darren from Tamaki Maori Village along with a bus load of others, we drove outside Rotorua to the Tamaki Maori Village. On the way we were instructed (entertained) that we were in a Waka, a traditional Maori canoe and that we had to paddle in unison to make the bus go faster. We were also told that we were a tribe and had to choose a chief. There were three criteria to be met; he had to be brave, intelligent, and good looking. We elected Bruce from Australia; Darren said 2 out of 3 weren’t too bad. Upon arrival Bruce was instructed of what to do when challenged by the Maori chief. The Maori chief challenges the visiting chiefs to see if they are friend or foe, this is called the Te Wero. The Maori warriors perform this challenge with conviction and not many clothes. It really is something! After the peace offering is accepted, which is a frond of a silver fern, then, we can enter the village. In the village itself they demonstrate the traditional Maori way of life. Then you are asked to go to the Meeting House, the Wharenui, where the Haka is performed and many other traditional Maori songs and dances follow. If you sit in the front row you can touch them they are so close. You really are immersed in the whole cultural experience. Then they feed you! And what a feed, they serve New Zealand lambed cooked in the traditional Maori Hangi under the earth in an earth oven, green lipped mussels, Kumara (Maori sweet potato) and the usual salads, pasta and veggies. And don’t pass up the national New Zealand dessert, Pavlova, meringue, cream and kiwi fruit, yum! After more singing and entertainment we piled back onto our respective buses with our bellies full and satisfied! Darren, our bus driver, told us on the return that now we had to entertain him or he would have to make an unscheduled stop. So each nationality onboard had to sing something patriotic, I was in trouble since I was the only Canadian and couldn’t rely on another fellow Canadian to pull me through. Surprisingly enough Darren knows just about every patriotic song for all countries and I had a little help with Oh Canada (how embarrassing!). It was great fun and it is a must do while in Rotorua. By the way, if any of you want to married with a Maori theme that can be arranged by Darren. He is a marriage celebrant and has his own company that does this. Just contact me and I’ll arrange it for you.
My Goway portion of my trip is officially over now other than the return flight with Air New Zealand, however there is more. I was fortunate enough that my Kiwi friend Helena came and picked me up the next morning and we did some “tiki touring”. She drove me to a little seaside town called Maunganui, where Mount Maunganui is located. We took a short hike around the foot of the mount while taking in the beautiful coastline and beaches. After we went for a dip in the hot salt water pools located at the foot of the mount and followed up with some Hokey Pokey ice cream, a New Zealand favourite. Maunganui is a lovely spot if anyone is traveling by campervan (camp ground right next to the mount www.mountbeachside.co.nz ) or wants a little less touristy spot to light up.
Helena, then drove me back to her home and the next day I flew out from Auckland, not without doing some shopping in Hamilton for last minute purchases. I did purchase some wine to bring home for friends but soon realized unless I packed them in my suitcase I would not get through security with it (wine and suitcases don’t mix, trust me I worked at Canadian Airlines Baggage for awhile). And to add insult to injury, if you are transiting through the US, as I was, you cannot buy anything at duty free over 100ml because you go through security in the US again.
Overall, New Zealand in my mind is one of the most beautiful places on the earth to visit. Great scenery, hospitable people and service, fresh and delicious food, flat whites and it is very user friendly. The New Zealanders have turned tourism into a fine art; they love their county and love to share the culture, history and stunning scenery with others.
This was my third time there and it won’t be my last!
Kia Ora
Denise Gushue – Kiwi Specialist
denise.gushue@gmail.com
(Welcome, hello, thank you or good bye in Maori)
I started my New Zealand experience in Los Angeles with the Kiwi Specialist Convention. One and a half days of fast pace seminars with Tourism New Zealand, a bevy of New Zealand Tour Operators, accommodations and attractions. The convention was great! I got to meet lots of interesting people and learned a wealth of information. Picked up allot of brochures and CDs (I hope my box shows up as I had to ship it home – it was too heavy to carry all the way to NZ). The food was great and of course there were the New Zealand wines.
After the convention I flew out that night with Air New Zealand on my trip provided by Goway. I had a great flight; Air New Zealand has a great entertainment system in Pacific Economy. You have your own personal screen on the seat back in front of you, where you can choose from many movie titles (adventure, comedy, drama, kids titles too!), games, and TV shows. I lucked out and got 3 seats to myself, however the arm rests do not go all the way up so it is next to impossible to be completely horizontal. After 12.5 hours of flying time, I arrived in Auckland at 6:30am. Changed some money and hopped on the Airbus (15.00NZD one way 13.00NZD with an Explore NZ Card, available to Kiwi Specialists) and went to my hotel, Sky City. Luckily enough they let me check in right away (Sky City was an “add on” to the Goway Fam). Great service, really nice room! The rooms are quite modern and very large, the hotel has a casino, many restaurants, including The Observatory which is located atop the Sky Tower (Auckland’s version of the CN Tower). By the way if the urge takes you, you can jump 192 metres to the ground from the top for 195.00NZD, a really fast way to spend your money in Auckland. I did not partake! However I did partake in the Pizza at the Rebo café, it was delicious! Thin crust with roasted pumpkin, feta cheese, olives and artichokes on one side and on the other I had manuka smoked chicken with sundried tomatoes. I couldn’t eat it all, I wonder if it is still in the fridge in my Sky City room?
A little information on Manuka, it is a native shrub in New Zealand and is a variety of tea tree. New Zealand produces a Manuka honey which is renowned for it’s healing qualities, it has been used topically on burn patients with great success and it is great on toast or in tea! For more information on Manuka honey go to www.comvita.com.
For my first day in Auckland I booked a half day Bush and Beach tour, Wilderness Experience (again I got a 50% discount with my Explore New Zealand card). This tour is was great and I can’t say enough about Dawn our tour leader. I was picked up at my hotel by Dawn and from there we left the city of Auckland with a quick stop along the way at a bakery for some meat pies and fresh sandwiches. Then we drove to the Arataki Visitor Centre where we had great views of the Tasman Sea and got to enjoy some Maori carvings. Then we drove onto Karekare beach where the movie “The Piano” was filmed. This involved a very windy, steep descent down on narrow road, we were fortunate not to meet the same fate as the truck that went over the edge a few weeks prior (the yellow tape still marked the place). But that was all worth it because the scenery makes you forget all that. We were first taken into see a lovely waterfall where you can swim in the pool below or climb the falls itself. Then onto Karekare beach, meeting along the way a few good looking guys with surf boards. The beach was next to empty just us and a couple other people, and no piano; this is no ordinary beach because the sand is black. Black from volcanic ash and so, so soft on the feet. The sand itself contains iron (which can be picked up with a magnet) and also titanium. When the sun hits it, it shimmers. At this point my shoes were off and my jet lag was a vague memory and of course I clicked off a few pictures.
Then back on the bus and onto another beach via a scenic drive, this beach was called Piha Beach, a very famous surfing beach. We viewed this beach from above and it was stunning! Then we stopped at a little park area where we had a “cuppa” Dawn brought out the tea and coffee and biscuits and I actually got to taste Manuka honey for the first time. After our tea we then took a little hike into the rain forest and looked at the native flora of New Zealand, of which 70% is native to New Zealand. We learned about the Ponga, which is fern but growing as large as trees. The Ponga’s fern fronds are silver on the underside, the silver fern is a symbol found repeatedly in NZ, and it is also the symbol of the “All Blacks”, New Zealand’s national rugby team. Another symbol from the Ponga is the “Koru”, the curled new growth of a fern frond (know to some as fiddle heads here in Canada). This symbol is found everywhere in New Zealand from Maori art to the symbol on the tail of Air New Zealand’s aircraft. Dawn told us about the Cabbage tree and how Captain Cook’s crew boiled it up to ward off scurvy. And of course the Kauri tree, which is the largest tree in the world, largest in girth. The largest remaining one is known as Tane Mahuta, with a girth of 4.4 metres, and is said to be 1250 years old and still growing, the oldest is Te Matua Ngahere – 'Father of the Forest' – which is estimated to be 2000 years old. Our tour then continued along a scenic drive where we stopped to see a baby Kauri tree, only 800 years old! These majestic trees were once logged for their timber and their gum was used for varnish. They are now protected.
Our tour then ended at our respective hotels in Auckland. It was a day well spent with our guide Dawn; you could tell how much she loved her job. Who wouldn’t love working in such a beautiful environment?
The next morning I was picked up by Wes from Great Sights and we made our way to Waitomo, to see the glow worm caves. The caves are formed from limestone and there is an underground river that runs though it. The glow worms are worms that live on the ceiling of the cave and form a sticky string that hangs from ceiling. These strings glow and insects are attracted to them and get stuck in the stickiness. But to view them in a completely dark environment it seems as though you are looking up at a starlight sky.
After, we stopped for lunch and then headed to Rotorua where I stayed at the Rydges hotel. A very nice hotel with thermally heated pool (Most of Rotorua is heated this way due to the geothermal activity in the area). The rooms are very large and have a separate room with a spa bath in it. They also have table and chairs and a balcony with a table and chairs, mine looked over the horse racetrack and towards Lake Rotorua.
Despite the rain that night I walked to the down town area about (15 minutes) and went first to a souvenir shop where I bought a few things and use the internet. It was much cheaper to use the internet here than at the hotel. I paid 3.00NZD for 30minutes and at the hotel it was a whopping 26.00NZD for 120 minutes.
Then, onto the Fat Dog Café. An eclectic restaurant where you order at the counter and your food is brought to your table. I had the Chicken Satay Kebabs, it was quite tasty and lots of it, and washed all down with a Black Mac (a NZ micro brewery style dark beer). And of course I finished up with a flat white (somewhat like a cappuccino done south pacific style); I can’t quite get my coffees to turn out the same. Dinner cost about 20.00NZD total, quite reasonable I thought.
The next morning I was picked up by Bruce from Great Sights and it looked like the rain was going to hold off. We first went to Te Puia where the Pohutu Geyser and other smaller geysers and pools of bubbling mud can be viewed. Unfortunately, the skies decided to open up and the rain came down and I didn’t get to see Pohutu’s 30 metre eruption. The tour only allowed for 1 hour here and I feel it wasn’t long enough because there was allot to see, especially if you are a photographer. To see the Pohutu geyser erupt go to www.tepuia.co.nz via webcam (do it late at night because it will be day there then.) If time allowed I would have gone back when the weather cleared.
Next we went to the Agrodome, where you can milk a cow, see a sheep being sheared, feed a lamb (I did), buy some possum fur and merino socks (I did, and they are great!). But the fun doesn’t stop there; you can do a tour of the farm, jump bungee style and swing for awhile, do a simulated free fall jump, take a Hydrojet ride or roll down a hill inside a big plastic beach ball (Zorbing). This is a day plus attraction an hour stop cannot possibly do it. To check out all the possibilities go to www.agrodome.co.nz .
Our Next stop was Rainbow Springs, a beautiful native forest setting with fresh water springs with trout. This is a very informative tour on the flora and fauna of NZ. They have bird aviaries and there is the Kiwi Encounter, where NZ’s flightless bird the Kiwi can be seen. It is very dark as the Kiwi is a nocturnal bird; you can see it rooting around with its long beak for insects inside the enclosure. Rainbow Springs participates in a program call “Operation Nest Egg” where they actually find Kiwi eggs in the wild, bring them there, incubate them and raise them till they are mature enough to fight off any predators. The Kiwi population has diminished due to dogs, cats, possums and stoats and is a protected species. To learn more about Rainbow Springs and the Kiwi Encounter go to www.rainbowsprings.co.nz .
My tour was at its’ end, I got dropped off at the Lakeside Café and had lunch with Bruce the driver from Great Sights. Turns out he and his wife have a B&B on the lake in Rotorua.
After that I wandered over to the Maori church, St. Faith’s, nearby to view the incredible Maori carvings located inside the church. The church is open to the public (no pictures inside) no admission and no crowds so you can stand in the church and absorb the history, faith and culture of the Maori people. There is also a little gift shop next to the church where you can purchase Maori art and crafts.
I had the rest of the afternoon to myself so I went back to the hotel had a flat white while waited for my laundry to be done. The washers and dryers are free for guests and it cost 2.00NZD for washing powder.
That night I was picked up by Darren from Tamaki Maori Village along with a bus load of others, we drove outside Rotorua to the Tamaki Maori Village. On the way we were instructed (entertained) that we were in a Waka, a traditional Maori canoe and that we had to paddle in unison to make the bus go faster. We were also told that we were a tribe and had to choose a chief. There were three criteria to be met; he had to be brave, intelligent, and good looking. We elected Bruce from Australia; Darren said 2 out of 3 weren’t too bad. Upon arrival Bruce was instructed of what to do when challenged by the Maori chief. The Maori chief challenges the visiting chiefs to see if they are friend or foe, this is called the Te Wero. The Maori warriors perform this challenge with conviction and not many clothes. It really is something! After the peace offering is accepted, which is a frond of a silver fern, then, we can enter the village. In the village itself they demonstrate the traditional Maori way of life. Then you are asked to go to the Meeting House, the Wharenui, where the Haka is performed and many other traditional Maori songs and dances follow. If you sit in the front row you can touch them they are so close. You really are immersed in the whole cultural experience. Then they feed you! And what a feed, they serve New Zealand lambed cooked in the traditional Maori Hangi under the earth in an earth oven, green lipped mussels, Kumara (Maori sweet potato) and the usual salads, pasta and veggies. And don’t pass up the national New Zealand dessert, Pavlova, meringue, cream and kiwi fruit, yum! After more singing and entertainment we piled back onto our respective buses with our bellies full and satisfied! Darren, our bus driver, told us on the return that now we had to entertain him or he would have to make an unscheduled stop. So each nationality onboard had to sing something patriotic, I was in trouble since I was the only Canadian and couldn’t rely on another fellow Canadian to pull me through. Surprisingly enough Darren knows just about every patriotic song for all countries and I had a little help with Oh Canada (how embarrassing!). It was great fun and it is a must do while in Rotorua. By the way, if any of you want to married with a Maori theme that can be arranged by Darren. He is a marriage celebrant and has his own company that does this. Just contact me and I’ll arrange it for you.
My Goway portion of my trip is officially over now other than the return flight with Air New Zealand, however there is more. I was fortunate enough that my Kiwi friend Helena came and picked me up the next morning and we did some “tiki touring”. She drove me to a little seaside town called Maunganui, where Mount Maunganui is located. We took a short hike around the foot of the mount while taking in the beautiful coastline and beaches. After we went for a dip in the hot salt water pools located at the foot of the mount and followed up with some Hokey Pokey ice cream, a New Zealand favourite. Maunganui is a lovely spot if anyone is traveling by campervan (camp ground right next to the mount www.mountbeachside.co.nz ) or wants a little less touristy spot to light up.
Helena, then drove me back to her home and the next day I flew out from Auckland, not without doing some shopping in Hamilton for last minute purchases. I did purchase some wine to bring home for friends but soon realized unless I packed them in my suitcase I would not get through security with it (wine and suitcases don’t mix, trust me I worked at Canadian Airlines Baggage for awhile). And to add insult to injury, if you are transiting through the US, as I was, you cannot buy anything at duty free over 100ml because you go through security in the US again.
Overall, New Zealand in my mind is one of the most beautiful places on the earth to visit. Great scenery, hospitable people and service, fresh and delicious food, flat whites and it is very user friendly. The New Zealanders have turned tourism into a fine art; they love their county and love to share the culture, history and stunning scenery with others.
This was my third time there and it won’t be my last!
Kia Ora
Denise Gushue – Kiwi Specialist
denise.gushue@gmail.com
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